Privacy Policy

What We Collect & Why

When you book a service or interact with our website, we collect the personal information necessary to deliver a great experience — typically your name, email address, and contact details. Your device's IP address is automatically received when you visit our site to ensure optimized, secure delivery.

With your express permission, we may use your contact information to send occasional updates about the shop, promotions, or exclusive offers. We will always ask first.

How We Get It & How to Withdraw

When you provide personal information to book an appointment or complete a transaction, we imply your consent to collect and use that data for that specific purpose only. If we ever need your information for a secondary reason — such as marketing — we will ask explicitly.

You can withdraw consent at any time by contacting us at tonsorialgaff@gmail.com or by mail at Windsor Barber, 355 Columbia Ave, Castlegar, BC, V1N 1G6.

We Don't Sell Your Data

Your personal information is never sold, traded, or transferred to outside parties for commercial purposes. We will only disclose your information if required by law or in response to a significant violation of our Terms of Service.

Secure Payment Processing

All payment processing is handled by Square, encrypted to Payment Card Industry Data Security Standard (PCI-DSS). Transaction data is retained only as long as necessary to complete your purchase, then purged. We never store your full card details on our servers.

Third-Party Services

We work with a small number of trusted third-party providers — including Square for payments and Google Analytics for site performance insights. These providers only collect information to the extent necessary to perform their specific services and maintain their own privacy policies.

We recommend reviewing their documentation to understand how your data is handled once it leaves our platform.

How We Protect You

We follow industry best practices to protect your personal information from unauthorized access, disclosure, or misuse. All sensitive data is encrypted using SSL technology. While no method of transmission over the internet is 100% secure, we strictly adhere to all PCI-DSS requirements and generally accepted security standards.

Cookies & Local Storage

We use cookies and browser local storage to remember your location preference between visits and to understand how people use our site via Google Analytics. No personally identifiable information is stored in cookies.

You can disable cookies via your browser settings at any time, though some site features — like remembering your preferred location — may not function as expected.

Age Requirements

By using this site, you confirm that you are at least the age of majority in your province of residence, or that you have provided consent for any minor dependents to use this platform under your supervision.

Policy Updates

We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon posting to this page. If material changes are made, we will update this page so you always know what information we collect and how it is used.

Questions & Requests

To access, correct, or delete personal information we hold about you, or for any privacy-related questions, reach out directly: